Returns Policy

It is Vintage Hardwares policy to have a 14 day return policy providing the goods are in original condition and complete (including packaging, screws etc) Products will be refunded in full upon inspection excluding freight. Freight for returns is at customer cost unless the product is faulty in which we can organise return freight. Returns can be taken to our physical store for processing.
Cancellation of orders will incur no cost/fee providing the goods have not dispatched from the warehouse already. If the goods have already been dispatched standard return policy above will apply. 

All returns require Packing Slip/Invoice in order to be returned. Without this the return will in invalid. 


Returns Address:

The French Door Store (Vintage Hardware)

4/589 Tremaine Avenue

Palmerston North


Thank you in advance,

From the Team at Vintage Hardware